Refund policy
Return requests must be submitted within 30 days of delivery. To request a return, sign in to your customer account using the email address associated with your order, select the order, and submit a return request. If you need help or would like an exchange, email hello@leotardboutique.com. Our team will review your request and respond within 2 business days. Please wait for approval and return instructions before shipping any items back.
Items must be in new, unwashed, and unworn condition with tags (if applicable) attached. Trying on an item for fit is welcome. All returns are subject to inspection, and a refund will not be issued for items that do not meet these conditions. Approved returns must be shipped within 7 days of approval.
For approved returns, we provide a prepaid return shipping label. A flat $6.99 return shipping label fee is deducted from your refund once per return, not per item. There is no additional restocking fee. Original shipping charges are non-refundable, except when the return is due to an incorrect or defective item supplied by us.
Personalized items are final sale and are not eligible for returns or exchanges, except when defective or when we have made an error. If you receive an incorrect or defective item, please contact hello@leotardboutique.com so we can make it right. We cover return shipping for these issues, and the $6.99 return shipping label fee will be waived.
Once we receive and inspect your return, any applicable refund will be processed within 5 business days, and we will send an email confirmation. Your banking institution may require additional time to process the refund.
If you are returning a gift, any applicable credit will be issued as a Leotard Boutique gift card. Gift returns will not be refunded to the gift recipient’s credit card.
If you have any questions, please email hello@leotardboutique.com.